Microsoft launches new Dynamics 365 retail apps powered by AI insights

Dynamics 365 Connected Store alert.

Microsoft announced a new ready of AI capabilities and apps coming to its enterprise Dynamics 365 platform. The new apps are focused on providing a improve, more reliable retail feel for consumers and employees using AI assay of customer beliefs, inventory management, and more than.

The two new applications, Dynamics 365 Commerce and Dynamics 365 Connected Shop, are focused on improving the efficiency of stores and maintaining the client experience between the spider web, mobile, and concrete stores.

"Intelligent systems provide deep insights to empower advanced decision-making and personalization, delivering the fully connected commerce solution retailers demand to build brand loyalty, optimize operations and supply-chain efficiencies, and deliver better business organization outcomes," Microsoft says of Dynamics 365 Commerce.

Dynamics 365 Connected Store, meanwhile, can assistance bring more than understanding to what's happening at stores based on observational and predictive information, delivered via cameras and IoT sensors, based on how customers are moving through a shop. The application also keeps track of the condition of store equipment and production.

Connected Store uses all of this information to feed suggestions and insights to shop managers and employees. For example, Connected Shop tin can help ensure there are enough cashiers set to ease the checkout experience with instant notifications. Further, Connected Shop can spot potential issues with shop equipment by identifying anomolies and making managers aware of potential threats to inventory. Finally, Connected Shop tin spot long-term trends to place patterns and opportunities in day-to-day and season-to-season activities.

Lastly, Microsoft announced that Dynamics 365 Fraud Protection volition exist mostly bachelor subsequently this twelvemonth. "This new awarding will subtract fraud costs and aid increase acceptance rates for customer payment transactions with east-commerce merchants," Microsoft said in a blog postal service announcing the updates.

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